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UNYK address book
Frequently Asked Questions (FAQ)
General Questions
Registration
Add contacts
UNYK Address Book
Profile
UNYK Account
Problems



General Questions

What is UNYK? [ ^ ]
UNYK is a smart address book that allows you to keep all your contacts (Hotmail, Yahoo, Gmail, Outlook, etc.) in one place. It is automatically updated as soon as one of your contacts changes his or her contact info in UNYK.com. Contrary to social networking sites like Facebook, nobody but you can see your contacts. Accessible through the Web and soon on your mobile, the service gives you total control and allows you to share your contact info quickly and automatically with one easy ID–your UNYK.

How much does it cost to use UNYK? [ ^ ]
Use your UNYK address book and get a UNYK ID (three digits and three numbers) for free.

How do I get a UNYK address, send/receive messages, chat, and make new friends? [ ^ ]
UNYK.com does not offer electronic messaging services and cannot be used for chatting or online dating.



Registration

How do I create my UNYK address book? [ ^ ]
1. Go to www.unyk.com
2. Click Create my address book!
3. Fill out the form.
4. Click Confirm My Registration and follow the instructions
Why won't the system accept my date of birth? [ ^ ]
You may be using a Macintosh with Mozilla as the Internet browser. We strongly suggest you use Firefox or Internet Explorer as your browser and try again.



Add contacts

How do I add contacts to my UNYK address book? [ ^ ]
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. Go to the section entitled Add contact
4. Select the email service from which you would like to import your contacts (Hotmail, Yahoo, Outlook, Gmail or AOL).
5. Enter your email address and password for the email service chosen and click View.
6. Your e-mail contacts will automatically be added to your address book. You can then invite them to use UNYK and manage their info for you.

How do I add contacts not in my Hotmail, Yahoo, Outlook, Gmail or AOL address books? [ ^ ]
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. Go to the section entitled Add contact, subsection New contacts.
4. Go to the section entitled Manually Add Contacts.
5. Enter the last name or first name and e-mail address of contacts you would like to add and they will automatically be added to your address book. You can then invite them to use UNYK and manage their info for you.

How do I add a contact who already uses UNYK? [ ^ ]
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. Click Home or My Contacts.
4. Enter your contact's email address or UNYK in the space entitled Add a Contact and click the arrows.Contacts will be added to your address book and will receive a connection request from you, inviting them to manage their info for you.

Who has access to my email address and password? [ ^ ]
We ask that you enter your email address and password to help add contacts to your UNYK address book. Nobody can access your email account passwords. Nobody has access to your email inbox or to any messages (sent or received). Your password will not be remembered under any circumstances. Your contacts will never be sent invitations without your consent.



UNYK Address Book

How do I accept an invitation from a new contact? [ ^ ]
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. An alert appears: "The following people would like to give you access to their UNYK info. Do you agree to add them to your address book, and give them access to your info?"
4. Make sure to check the "Yes" box
5. Click Ok.

How can I see the contact information of a UNYK contact? [ ^ ]
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. Go to the section entitled My Contacts.
4. Click your contact's name
Attention: To see your contacts’ info, your account must absolutely be confirmed.

Why can’t I modify the info of some contacts? [ ^ ]
UNYK users who have already agreed to be in your UNYK address book already manage their contact info for you, which is why you can’t modify it.

How do I create new contacts directly in UNYK? [ ^ ]
You can create new contacts directly in UNYK even if you don’t have their e-mail address. To do so, just select Create a Contact in the My Contacts section. You can then invite your contacts to use UNYK and manage their info for you.

How do I sort my contacts/add them to a category? [ ^ ]
Your contacts can be sorted into four categories: business, friends, family, other. You can define your relationship with someone directly from his or her profile, or in your address book by checking the box next to his or her name and clicking Add to a Category.

How do I write to one of my contacts? [ ^ ]
UNYK is not an electronic messaging system.
However, if you wish to send a message using UNYK, follow these steps:
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. Go to the section entitled My Contacts.
4. Click your contact’s name, followed by his or her e-mail address.
5.Compose your message (if you use Outlook) or copy and paste the address into your regular e-mail.
Write to several contacts at the same time by selecting several names and clicking Export. Simply copy and paste your list of contacts into the recipient field of your message.

How do I delete a contact? [ ^ ]
1. Go to the section entitled My Contacts
2. Select the contact you wish to delete
3. Click the Delete button under your UNYK address book.



Profile

How do I fill out my UNYK profile? [ ^ ]
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. Go to the section entitled My Profile.
4. Click the links Add or Edit to fill out your personal information, your former jobs, your education, contact information, interests, or to add a photo.

Who has access to my user info? What info is confidential? [ ^ ]
- Only the contacts you have imported, added or accepted will be listed in your UNYK address book.
- Only expressly authorized contacts have access to your info.
- You can restrict access to some of your info by indicating that it is "confidential," which gives you the flexibility to choose who can or cannot consult it.
- Nobody can access your e-mail account passwords.
- Nobody can see who your contacts are.

What does my Web profile contain and who has access to it? [ ^ ]
Your Web profile makes part of your UNYK info visible to search engines like Google, so that you don’t miss any opportunities to be found. By default, UNYK only makes some of the basic info available (photo, name, last name, city, profession, interests). You can make a more detailed profile available by going to the My Profile/Web Profile section. Under no circumstances will your contact info be posted outside UNYK.

I have a UNYK profile, but I can’t find it on Google? [ ^ ]
Search engine optimization can take several days, even weeks.

Can my personal information be sold to third parties? [ ^ ]
Your contact info will never be sold, rented or given to third parties without your consent, be it confidential contact info or not.

Privacy Policy

How do I personalize my UNYK ID? [ ^ ]
Once you have logged onto the site, click the link entitled Personalize your UNYK! found next to your UNYK ID at the top of the page.



UNYK Account

How do I access my UNYK account? [ ^ ]
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. You are in your UNYK account
4. To change your connection settings or options, go to the My Account section at the top of the page.

How do I make changes to my account (change my name, first name, language, password, options)? [ ^ ]
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. Go to the section entitled My Account at the top of the page.
4. Click Modify, make your changes and click Save.

How do I delete my UNYK account? [ ^ ]
1. Go to www.unyk.com
2. Enter your UNYK ID and click Enter.
3. Go to the section entitled My Account at the top of the page.
4. Click Delete my account.
5. Enter your password and click Delete My Account again.



Problems

What if I forget my UNYK password? [ ^ ]
1. Go to www.unyk.com and enter your email address.
2. Click Forgot password? under the Password field and confirm your email address.
3. Your UNYK password will be emailed to you.

My email address and my UNYK password do not match. [ ^ ]
You may be entering the password for your email account or your UNYK ID and not the password you used to open your UNYK account.
If you have forgotten the password for your UNYK account, click Forgot password?
Your UNYK password will be emailed to you.

Why am I receiving invitations from UNYK? [ ^ ]
The invitations you’re receiving are from people who have your e-mail address and would like you to use UNYK to keep in touch with them. The site is only an intermediary and is not responsible for these messages. If you wish to no longer receive invitations from a contact, simply click the appropriate link at the bottom of the e-mail you received. If you already use UNYK and you are still receiving invitations to use UNYK, simply add all of your e-mail addresses to your profile so that we know they belong to you.

Why are my contacts receiving invitations from UNYK? [ ^ ]
For the same reasons explained above. UNYK does not send any e-mails without the user’s knowledge. If your contacts receive e-mails from UNYK, they are invitations that you have initiated, i.e., e-mails related to the use of the service. UNYK automatically re-sends invitations every two weeks, and never sends an invitation more than twice. To change this option, simply change your preferences in the My Account section.





Last update: May 2008