Professional experience and career objectives: Senior executive with proven expertise in operations,sales and interrelated business functions. Success in building and growing business-to-business and business-to-consumer enterprises. Focused on coaching people, building efficient processes and increasing profit. Recognized for professionalism, a bias for action and effective communication skills in the Board Room, with key accounts and on the shop floor.
Skills and areas of expertise: Sales, Key Account Management, Operations and Logistics. Full P&L Responsiblity in the printing/internet, promotional product and retail industries
Led US operations and personally directed commercial sales activities in Indiana and Tennessee and the private party call center in Indianapolis. Held P&L responsibility for production, distribution and circulation of 11 weekly publications. Oversaw Finance, Facilities and Human Resources.
Senior Vice President of Operations
Cyrk
(Promotional Product Sales and Distribution) - United States
Headed Seattle-based Call and Distribution Center with 150 employees. Dramatically enhanced the image of the corporate offices, bringing all client meeting to The Customer Center. Established Call Center metrics, cut order response by 2/3, directed company's relocation from Boston to Seattle.l
President and CEO
Identity Management LLC
(Promotional Product Sales and Distribution) - United States
Recruited as Managing Partner fo three-person start-up. Amalgamated three struggling businesses into a full-service promotional products distributorship, utilizing the top suppliers in this multi-billion dollar industry. Hired, trained and mentored the sales force. Grew sales from $200K to $3M.
Vice President Sales
Boise Marketing Services
(Promtional Product Sales and Distribution) - United Kingdom
Led the sales and growth of a large cataloger and distributor of promotional products. Planned, developed and implemented a new sales structure that enhanced client relationships through partnering. Directed management of all F500 key accounts Initiated IN MARKET concept of account management.
Vice President of Operations
Osterman API
(Promotional Product Sales and Distribution) - United States
Led all non-sales operations. Coordinated construction and move to a 40,000 sq ft office-distribution facility. Increased company's capacity and profitiablity while chairing the Workflow Process Committee. Held full P&L for custom branding facility in Iowa. Developed Program Review Committee.
Education
University of Toledo United States (Ohio)
, september 1984 - june 1986
post graduate business courses, accounting, finance, economics
The Ohio State University United States (Ohio)
, september 1968 - june 1973
BA Biological Sciences, Major-Zoology Minor-Chemistry
About me
Interests:
Golf, Travel and Family
Happily married for 35 years. Two grown children
Community Service Groups
Other:
Toledo Area Merchandising Executives, Past President
The United Methodist Church, Lay Delegate, W Ohio Conference
Easter Seals of NW Ohio, Past President
Languages:
English
Groups and associations:
ProMedica Health System, Toledo OH
Past Trustee, The Toledo Hospital/Flower Hospital
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