Efraim Marquez-Arreaza - UNYK

Efraim Marquez-Arreaza

Service Professional at Ericsson Canada
(Telecommunication)

Montreal, Québec (Canada)

 

Profession:
ICT Professional

Professional experience and career objectives:
Information and Communication Technology (ICT) Professional with 10 years experience on Free, Libre and Open Source Software (FLOSS) system integration and migration in Datacom/Telecom business environment.

Skills and areas of expertise:
* IP Multimedia Subsystem (IMS) nodes: {P,I,S}-CSCF, MRF-{C,P}, HSS and SIP-AS (PTT, PGM, IMT)
* Networking: Router, Firewall and Switch (Cisco, Extreme and Juniper)
* Operating Systems: Linux (RedHat, Canonical Ubuntu and Novell SUSE), Windows (2000/XP/Vista), MacOS X and Unix (Solaris 9-10)


Current Employment

Service Professional
Ericsson Canada (Telecommunication) - Canada  
november 2007 - Today  (2 years)  
www.ericsson.com/ca  
* Service Professional (System Integrator and Customer Support) for the IP Multimedia Subsystem (IMS) group
* System Integrator on Telecom grade platforms
* Second Line Support (SLS) to customers
* Tester for IMS solutions: Push to Talk over Cellular (PTT or PoC) and Presence Group Management (PG
 
 
Former Employment

Network and Linux Administrator
VenTech Communications (Telecommunication) - Venezuela  
june 2005 - may 2007  (1 year 11 months)  
www.ventech.com.ve  
* Linux administrator (Fedora, CentOS, Ubuntu and Debian) for corporate services (mail, web, files, and backups)
* Lead consultant on system migration and integration between Linux and Microsoft software
* Network administrator for wireline (Ethernet) and wireless (Wi-Fi/WiMAX) multi-vendor soluti
 
 
Operation Supervisor
Netser Group Venezuela (Computer Science, Internet) - Venezuela  
june 2003 - may 2004  (11 months)  
www.netsergroup.com  
* Supervisor for ADSL installation in Metropolitan area with state-own phone company (CANTV)
* Configured over 200+ routers, switches and VPN most with Cisco devices
* Customer support (On-line and Face to face)
* Troubleshooting (Hardware & software)
 
 
Owner & General Manager
Grupo TUXnologies (Computer Science, Internet) - Venezuela  
october 2000 - december 2003  (3 years 2 months)  
www.tuxnologies.com.ve  
* Designed IT solutions for Small and Medium Business (SMB) with FLOSS
* Applied business strategy for commercial and client growth through targeted marketing and promotion in local events
* Supervised all network installation and follow up in customer satisfaction
* On-Site instructor
 
 
Co-System Administrator
Universidad del Zulia (Computer Science, Internet) - Venezuela  
july 1998 - july 2000  (2 years)  
www.luz.edu.ve  
* Assistant to SysAdmin on servers and workstation based on Linux (Slackware) at the Faculty of Science and Mathematics Department
* Administrative tasks and duties include: installation, configuration, maintenance, user assistance and troubleshooting
* Technical support for students and professor
 
 
Education

Universidad del Zulia
Venezuela , october 1994 - july 2001
B.Sc., Mathematics
 
About me

Languages:
English, French, Spanish

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