Professional experience and career objectives: Worked in detailed application analysis and development, website content development and freelance documentation development. All roles focused on the development / enhancement of an organization’s customer relationship management systems; including, customer information, customer support and customer communication.
Skills and areas of expertise: My expertise focuses on CRM in the areas of: + Requirements Analysis and Documentation + Application Analysis + Application Development + Application Enhancement + Website Development + Website Content Management + Documentation Development & Management
Executive Management Business Development Website Development Website Management
Senior Manager
Accenture
(Consultancy) - Australia
august 1991 - june 2001 (9 years 10 months)
Program Management Project Management Team Leadership Custom Application Development Database Design
Senior Analyst / Manager
Andersen Consulting
(Consultancy) - United States
july 1984 - august 1991 (7 years 1 month)
Team Leadership Application Development System Testing Cobol Programming
Education
Northwestern University United States (Illinois)
, september 1980 - june 1984
Bachelor of Science, Industrial Engineering / Management Science
About me
Interests:
Golf, Triathlon, Spectator Sports, Home Brewing, Chess, Softball
Other:
I am an an action-oriented, confident, honest and intelligent individual who thoroughly enjoys life and all it has to offer. I know how to enjoy the finer things in life; a fine cigar, a full-bodied red wine or vintage port and interesting people engaged in thought-provoking conversation on a warm, sunny day.
MSN : 
Skype : 
Yahoo! : 
AIM : 
ICQ : 
Google Talk :