Profession: Management Consultant and Programme Director
Professional experience and career objectives: Delivery and operations director, programme manager, consultant and business leader in telecommunications and IT systems with proven track record in delivering complex technology solutions (including telecommunications networks, BSS, OSS, call centres, billing, e-commerce, speech recognition and service delivery platform solutions).
Skills and areas of expertise: • Programme management – CRM, billing, telecoms networks • Call centre automation • Telecoms business process transformation • Service Delivery Platforms
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